Anthony Pagniello
(M)0428087994
(P) (03) 9449 7988
34 Domain Drive, Hillside 3037, Victoria
pags123@hotmail.com
                                                                             DOB: 22/o2/1980
                                                                               Age: 35
                                                                               Australian Citizen
Career Summery:
Desire to the retail service industry offering expertise in the first tier customer services along with solid back ground in a service oriented hospitality setting.
Languages Spoken:
English Spanish and Italian   

Work History:

•	International Staff on the run                                    2016
•	Supervisory
•	Cook 
•	Salad Maker 
•	Sandwich artist
•	Kitchen attendant
•	Kitchen hand
•	Pasta Section 
•	Use Deep fryers
•	Checklist
•	Cleaning duties

•	Usana Health sicience  
      Receptionist 
      Taking Bookings for reservations                         2016                                
      Sales Marketting
Receiving on line emails Sending Emails
Brochures Panthletes
Advertisining
Networking

•	Milano and Co							2015 - Current
Retail Assistant
Italian Fashion
Family business
Ladys & Mens Clothes 
Window display 
Eftpos Machine
Stock take & Stock control
Clothes photographer
Basic cleaning Duties 

•	Vesper’s Restaurant						2014 -2015
De Petros
Head Chef
Kitchen Steward
Stock take stock control
Food preparation
All rounder
                                       	
•	River Cruises & Victorian Cruise Line
Assistant Waiter – Food and Beverage
•	Setting up for wedding and functions
•	                  				             2012 - 2013	
				
•	Pasta Veloce Restaurant Epoca Nova Panninoteka
Italian Head chef             			      1999 – 2004
Family Business
Assisted in Kitchen When needed
Back of House & Front of House

•	Celebrity Cruise Ship & Bahames Cruise Ship USA			2004 - 2006
Assistant Waiter – Food and Beverage	
•	Receptionist Call centre 
•	Concierge
•	Room attendant
•	

     
•	Viva Caberet Latino Bar						1999 - 2001
Retail Assistant / Bar Tender  
Kitchen attendant
Waiter 
Set up functions for weddings and Dinners 
All rounder
                         	
•	Epoca Nova Restaurant 					1990 - 2004
Italian Assistant Chef
Family Business 
Back of house & front of House	

•	Aami park                                           2014-2015
Auto Matic Cashier 
Stock take and Stock Rotation
Kitchen attendant/Cook 
Cashier	                     	

Academic and Education History:

Year  2014 2015 2016

•	Usana Health Sciences Freedom Cert
•	Business Management On line Course	            	
•	Cert 1 Retail Tracey’s Employment Services                
•	NMIT  flight attendant course                          	
•	Basic Security Course                                 	
•	Food Handlers Cert  
•	Hospitality sectors 1 & 2                                  
•	Rsa                                                
•	Gaming Cert                                      	 
•	First Aid                                          	 
•	CPR                                                
•	Australian Red Cross                                   
•	National Police Check  
•	Kitchen operation   

•	Ivanhoe Grammar School        1998 Year 11
•	William Anglis Institute          2002

Year 2001
•	Italian Cuisine Cooking short Course Diploma             	
•	501 Wedding Reception Italian Cuisine Project
Level  1 & 2 Food Preparation and hygiene 

Proven Skills and Abilities:
•	Food preparation
•	Multi-skilled kitchen assistant with great all-round food preparation and catering expertise
•	Food rotation                                                                               
•	Proven track record of dealing with all kitchen, canteen and culinary related issues
•	Proven ability to react in areas that require immediate attention and ensuring that all food
•	Health & Safety is always presented to the highest possible standards
•	Ambitious and seeking to continually broaden knowledge 
•	Personal and Professional Development
                                                                                            
Professional Skills:
•	Desiging Websites and Panthletes
•	Laminating 
•	Stockking Shelves in rite Asles
•	Packaging & Labelling
•	Drafts Person 
•	Customer service 
•	Food Photographer
•	Food Labelling 
•	Excellent Chopping Skills
•	Excellent Culinary Skills
•	Salad and Sandwich Artist
•	Italian Cooking Pan Work - Pastas
•	Can use Deep Fryer
•	Machinery Ovens
•	Grill 
•	Food Preparation
•	Cleaning Duties 
•	Food photographer
•	Food & Beverages
•	House Keeping
      
Reference:
		
•	Name:			Zee 
•	Position:		Employment Consultant - Max Employment
•	Contact Number:	(03) 9217 9200

•	Name: 			Bianca Ryan
•	Position: 		Restaurant Manager
•	Contact Number:	0458 089 406

•	Name:			Gabriella 
•	Position:		Owner of Milano and Co
•	Contact Number:	0412 592 859

•	Name:              Kelly De Maio         0426261757
•	Position:            Onwer of El Calamaro Restaurant
•	 Annette Pearce :      0414629492
•	Position Avanti Winery
•	Kristina Diaz    :        043803906    
•	Position :             Owner of Viva 
•	 Paula Campi    :         042174469  
•	Position:              Owner of Gelo Bar     

•	 Dear Sir/ Madam
•	 I beleive I am well suited for the customer service position as I enjoy providing service to people while working and traveling.
•	 My communicational skills and interpersonal skills are well developed and highly motivated towards exceeding customers expectations.
•	I am versatile in English Spanish and Italian fluently I am also confident that my talent and enthusiasm has enabled me to make a significant contribution to the hospitality service position that your company requires.
•	 In my past travelles have allowed me to respect and understand people from diverse cultures. The experiences working on cruise ships enabled me to work autonomously with developing my hospitality skills as I have passion for this position.
•	 I have 10 years experience in the hospitality industry, having highly successfull family run business restaurants in Melbourne where i have gained valuable appreciation for customer service.
•	 I am looking forwards to discussing my application for this position
•	 Kind Regards
•	 Anthony Pagniello